Frequently Asked Questions
Everything you need to know about Skinovaceuticals
Q1 — Products
What products do you offer?
We offer scientifically formulated skincare and skin health products designed to nourish and protect your skin.
Q2 — Delivery
How long does delivery take?
Standard delivery takes 5-7 business days. Express delivery options are also available at checkout.
Q3 — Returns
What is your return policy?
We accept returns on unopened products within 30 days of purchase. Please contact our support team to initiate a return.
Q4 — Skin Types
Are your products suitable for all skin types?
Yes, all our products are dermatologically tested and suitable for all skin types, including sensitive skin.
Q5 — Payments
What payment methods do you accept?
We accept Credit/Debit cards, UPI, Net Banking, and Cash on Delivery.
Q6 — Support
How can I contact customer support?
You can reach our team via email or through the contact form on our website. We typically respond within 24 hours.
Still have questions? Contact us — we respond within 24 hours.