FAQ

Frequently Asked Questions

Everything you need to know about Skinovaceuticals

Q1 — Products

What products do you offer?

We offer scientifically formulated skincare and skin health products designed to nourish and protect your skin.

Q2 — Delivery

How long does delivery take?

Standard delivery takes 5-7 business days. Express delivery options are also available at checkout.

Q3 — Returns

What is your return policy?

We accept returns on unopened products within 30 days of purchase. Please contact our support team to initiate a return.

Q4 — Skin Types

Are your products suitable for all skin types?

Yes, all our products are dermatologically tested and suitable for all skin types, including sensitive skin.

Q5 — Payments

What payment methods do you accept?

We accept Credit/Debit cards, UPI, Net Banking, and Cash on Delivery.

Q6 — Support

How can I contact customer support?

You can reach our team via email or through the contact form on our website. We typically respond within 24 hours.

Still have questions? Contact us — we respond within 24 hours.